Solutions that Scale
We are pleased to offer this solution to help healthcare providers manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients
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Curbside
Check-In
Easy Escalation
Escalate the conversation to an agent at any designated point. Our platform allows you to customize your patient check-in process in a way that works best for your organization.
Patient Centered Check-In
Test It Out For Yourself!
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What Customers Say About QliqSOFT
Solutions that Scale
We are pleased to offer this solution to help healthcare providers manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients
A Big Win
When it became apparent that Telemedicine would be a key component of our patient care strategy we evaluated several market solutions; seeking one that would be simple for both patients and their caregivers. We deployed Qliqsoft’s Virtual Visits because of the simplicity in their design: Two click launch and no app for patients to install. This allowed us to scale the solution rapidly and has been a big win for continuing our hospice care!
Intuitive Platform
Rolling out virtual visits at SGMC was not an IT-heavy project, the platform is intuitive and does not require logins or downloads so it has made my job easier!
A Product That Works
We found Qliqsoft's Virtual Visits to be extremely simple for both patients and providers. Offices were setup in minutes and within a week we had 45 providers in 15 different practices successfully seeing patients virtually with little to no issues. Even providers with little love for technology are adopting it quickly. Thank you QliqSOFT for the support and for a product that works!
Quick Deployment
When we needed to urgently deploy a telehealth solution for our care providers, QliqSOFT was able to get it done quickly and without consuming our internal resources. This is helping SGMC to provide the quality care that people have come to expect.
Reshaping Healthcare
We need to be able to take care of patients' needs and adhere to all appropriate infection control practices, which at this time means limiting physical interaction. With QliqSoft, this was extremely easy, if you can take a picture on a device and have an internet connection, you can be seen by one of our providers. There is no telling how this software will reshape our clinical practices moving forward, it helped jump-start us into virtual medicine and the modern era.
No App, No Barrier
This has really helped us during COVID-19 and is user-friendly for my geriatric patients. I would highly recommend the platform for anyone looking for a HIPAA-compliant telemedicine video conferencing tool.
Strongly Recommended
During these very trying times, Hospice of CNY & of the Finger Lakes is still out serving the most vulnerable patients in Upstate New York. We needed a way to protect patients and staff while providing this care so we reached out to our secure communication vendor Qliqsoft. After an immediate reply, we were set up with a free trial and training. I would strongly recommend this virtual visit to other companies
An Instant Hit
Video Visits through other solutions are complicated, patients need to login to the portal and download the app. QliqSOFT made it simple. I just need to send a text and the patient joins the video visit securely - no login, no app.
The Tools We Needed
Qliq delivered the telehealth tools that we needed within a day of asking! We quickly trained staff and started doing visits remotely right away. Most physicians only needed about 5 minutes of training and we were able to see and serve our patients who could not leave home.
Online in Hours
We were online in only a few hours and the training was very easy. It's a very user-friendly tool and it was easy for the patients to use too, as they didn't have to install anything on their phone. We were pleased to see how some senior patients were using it with ease. Patients felt very comfortable with telemedicine when seeing us on video and they knew they were going to be taken care of in these unprecedented times. We are extremely happy with the choice we made.
Provider and Patient Friendly
With Virtual Visits, we can reach our patients from the comfort of their homes amid COVID-19. It is provider and patient-friendly. The secure connection allows us to care for our patients via video chat. Our patients can even send us documents with a virtual signature. Keia and the staff at QliqSOFT are helpful, responsive, and receptive. We always get a response on the same day.
A Perfect Fit
The coronavirus poses a new challenge for clinics and hospitals across the country. At AFC, we saw between 60 -70% drop in patient volume. As we scrambled to secure PPDs (that are in short supply) and the COVID tests, we had to figure out a way to get our patients tested quickly. After searching for and assessing various messaging platforms, Qliqsoft was a perfect fit.
Trustworthy
We have been able to easily interact with our patients each day with a service that is consistent, as well as trustworthy. Patients have commented that they very much like the fact that they do not have to download any apps or type in a lengthy link in order to have a visit with us. Ultimately, QliqSOFT has been an excellent resource during this difficult time to effectively treat our patients to the best of our ability.
Valuable Tool
We chose Qliqsoft based on ease of use and ease of maintenance. Knowing that the physicians have a HIPAA-compliant tool for effective communication allows me, as CIO, to sleep better. Sharing patient information between doctors and nurses securely and real-time over their cell phones has proven to be a very valuable tool for all.
Game-Changer
We’ve been using Qliqsoft for about 2 months now and we love how smooth it’s made our curbside check-in process. I’ve been impressed with how responsive the Qliqsoft team has been and we continue to find ways to use Qliqsoft in our curbside processes! It’s been a game-changer for us.
Wonderful Resource
QliqSOFT has been a wonderful resource. The ability for us to continue to provide care through minimizing physical exposure when clinically appropriate to our residents and staff has been a tremendous help.
Very User Friendly
I love how this [curbside check-in] chatbot has helped our front staff at all of our locations. It is very user friendly and does the job well. It is a great tool for social distancing. I also love working with our agent Keia, working with her has made this so smooth and a fun experience. She truly cares about what you need and she went above and beyond to makes sure I had all the information required to make this work efficiently for our office. We are lucky to have Keia as our agent!
QliqSOFT is the leading provider of secure clinical collaboration and patient communication solutions for healthcare. From secure messaging and AI-Driven chatbots to video conferencing and telemedicine, over 1,000 hospitals, home health, and hospice organizations trust QliqSOFT to deliver HIPAA-compliant and real-time communication between doctors, nurses, caregivers, and patients.