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This year in Orlando, the QliqSOFT team is excited to share many new patient and provider communication technology solutions. From hospitals to hospice, we're showcasing dynamic solutions guaranteed to solve your paint points.
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Join us as we raise a toast to our most engaging team member, Quincy. Bring your healthcare chatbot questions. Bring your patient engagement ideas. Let’s see where the conversation takes us.
When: Wednesday, March 11th @ 4:00 PM
Where: Booth 421
Stop by Booth 421 to hear from directly from our customers about their experience and success QliqSOFT. Learn about their unique use cases and how our solutions were able to meet their needs.
CAN COMMUNITY HEALTH
Tuesday, March 10th @ 11:00 AM
CAN relies on QliqSOFT's chatbot solution to facilitate remote medical testing and counseling. From ordering a kit online to walking patients through the testing process at home, an AI driven chatbot provides a seamless user experience. Agents on standby deliver real-time f2f education using in-bot video conferencing resulting in better care for those diagnosed with critical conditions.
Wednesday, March 11th @ 12:00 PM
The goal of Cornerstone Hospice is to deliver exceptional care to each of their patients in every community they serve. In order to accomplish this, they needed a way to utilize their field staff in a more efficient way to maximize patient visits and improve operations. QliqSOFT's Visit Path GPS technology allows Cornerstone administrators to track and report patient visits, proving to be invaluable to their revenue management and resource optimization.
UNIVERSITY OF FLORIDA, COLLEGE OF PHARMACY
Wednesday, March 11th @ 1:00 PM
The University of Florida College of Pharmacy realizes the opportunity to meet patients where they are and increase participation in medication adherence conferences. Chatbots present the unique opportunity to meet patients on their smartphone in real time and connect patients to pharmacists directly, reducing the 60+ interactions required to track down and call patients to a single touchpoint.
Join us for Quincy Chats at Booth 421 where our Conversational AI Chatbot experts will provide insightful, industry-specific, presentations on healthcare chatbots. Arrive early for the best seat in the house!
THE 5 WORST CHATBOT FAILS
Tuesday @ 12:00 PM & 2:00 PM
Wednesday @ 12:00 PM
Keia Pile, Customer Experience Manager
If you’ve already engaged with a chatbot, whether with your bank, cable company, or other service providers, it’s very likely that those experiences FAILED to meet your expectations. If you’re considering leveraging this technology for patient engagement this may have you concerned about the patient experience. Join us as we discuss the 5 Worst Chat Bot Fails, why they happen, and how a properly designed healthcare chatbot can change your perspective on this immersive engagement opportunity.
THE PERSONIFICATION OF TECHNOLOGY
Tuesday @ 1:00 PM & 3:00 PM
Wednesday @ 11:00 AM & 3:00 PM
Jolean Sheffield, VP of Product Marketing & Customer Success
Fast forward from the 1950 introduction of the Turing Test to today and you’ll observe an interesting trend in the evolution of chatbots that centers around the personification of technology. Applying personality to technology can mean the difference between a simple scripted decision tree and a unique, personable, conversation between patients and care providers via a chatbot interface.