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Virtual Visits



Provide face-to-face care to your patients anytime. Virtual visits (also referred to as telehealth or telemedicine) allow clinicians to initiate a virtual visit request with a secure SMS, engage via video, and acquire electronic patient signature on post visit surveys to validate visit occurrence. All with no app to download, securely, and in real time.

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Simplified Workflow For Complex Situations

Delivering remote care is often challenging but with Virtual Visits by QliqSOFT it's as easy as 1-2-3. Within one interaction you can:

  1. Request real-time, secure chat, with patients via SMS

  2. Launch your app-less video visit and deliver care

  3. Validate your visit with electronically signed post-visit surveys 

Expanded Coverage For Medicare Recipients 

Thanks to a new executive order telehealth services can now be leveraged by all medicare recipients to get access to care. Beginning March 6th 2020 clinicians can bill immediately  under the Physician Fee Schedule at the same amount as in-person services. 

Live calls@2x

During COVID-19, the desirability of live phone calls dropped by 14%

61% consumers@2x

Users of video calls report up to 61% satisfaction rate with their visit.

50% remote before covid-19@2x

Since the pandemic, there has been a 50% increase in remote visits.

Meet Suki, Your Voice-Enabled Digital Assistant

Leveraging machine learning and natural language processing, Suki enhances the Virtual Healthcare Visit experience for both clinicians and patients. 

Remove the burden of documentation and administrative tasks and increase your daily patient volume without sacrificing sanity. 

When integrated into QliqSOFT's Virtual Visit telehealth platform, Suki can...
  1. Reduce clinician burnout with voice-enabled transcriptions

  2. Spend more time with patients and less time taking notes

  3. Mitigate rising costs with increased data accuracy


CLICK HERE to read the full press release about the exclusive partnership between QliqSOFT and Suki.

Real Problems Require Real Solutions.


On-Demand SMS

Send your patient an SMS request to initiate their Virtual Healthcare Visit. Patients will click a secure URL that launches your virtual visit room. This room serves as the place for secure chat and document exchange between patients and care providers.


Video Engagement

Satisfy face-to-face requirements with real-time video conferencing. Engage patients with technology recommended by the CDC. Initiate a video request with one click and get paid the same as an in-person visit. 


Electronically Sign

Wrap up your visits by sending a post-visit survey or care summary that your patient can electronically sign with their finger tip and return to you in the secure virtual visit room. Reinforce care plans and validate billing practices.

Trusted, Proven, Simple.


Our Footprint Just Keeps Growing

What Does Each Pin Represent?

Each pin represents a unique health system, hospital, or post-acute facility with our Virtual Visit and healthcare chatbot technology deployed. These customers, on average, conduct over 10,000 Virtual Visits per day as of April 2020. 


The Top 5 Reasons Our
Customers Choose QliqSOFT

  1. Our secure platform was built for healthcare 

  2. Easy patient experience, no app / no login

  3. AI-Driven Chatbots compliment your telehealth program

  4. Rapid deployment can be done in hours, not weeks

  5. Integration capabilities with any system via HL7 / FHIR / API



How hard is this to implement?
Not hard at all! Once your account is setup and agents are trained you're able to begin engaging patients virtually.
How do we reach a patient for a virtual visit?

There are two basic ways - 

You can send an SMS directly to one patient asking them to launch their virtual healthcare visit. All you need is a name and phone number.


You can send a Care Campaign to multiple patients at once by uploading a CSV file containing names, numbers, etc - and send. This is ideal for accounts with numerous agents that can handle greater influx of patient conversations.

Do patients have to accept the video request?
Yes, patients can rest assured that you will not have access to see them until they accept your request to launch the video component of the virtual visit.
Does the patient need to download an app?
No. There is no app to download. The patient simply clicks on the secure URL in their SMS invite and it launches a webpage on their device.
Is there a record of the visit?

Yes, in two formats.

1. Your data contains video start & stop times as well as the content of any written communication.

2. Within the virtual visits, agents can send a post visit survey to the patient (or any form you with to create) and request electronic signature from them to validate the visit. These forms can even be setup to route directly to your billing or other department.

Customer who wish to export all data will be given access to do so.

We already have a front-end solution, can we still use your platform?
We work with various interfaces and APIs on a daily basis. It is highly likely that we can provide our solution to you as a back end to your existing model. Please contact us with the form above for an evaluation.
What sets this solution apart from others?

So many things!

1. Our Virtual Visits are built on our existing secure communication technology trusted by thousands of healthcare organizations.

2. Unlike non-secure options, our visits never reveal phone numbers of the care provider.

3. Choosing a solution designed for healthcare gives your telehealth initiatives longevity. No band-aid solutions here!

4. Initiation of a virtual visit is in the control of the provider.

And more. Let's talk about it. Use the form above to request a demo.