TexasTech_Intrado_QliqSOFT-01-1

Leveraging AI Chatbots to Drive Engagement 
A Fireside Chat with Texas Tech University Health Science Center


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2020 presented many challenges, but with that comes the opportunity for creative innovation. Over the last 30 days, the team of physicians at Texas Tech has:

  • Conducted 2,354 Virtual Visits (Average of 78 each day)

  • Spent an average of 11 minutes each visit with each patient

  • Monitored COVID-19 positive students in isolation via healthcare chatbots

  • Provided successful virtual care to students, community, and local inmates

Join Texas Tech University's Sammy Ray as he discusses how the basic need for contact-less patient intake led to combining Intrado’s automated appointment reminders with QliqSOFT’s chatbot technology to create a new way to engage and communicate with patients.